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Utilities play a critical role in every step of the electric vehicle (EV) process – from offering rebates that bring down the cost of both vehicles and chargers to providing the infrastructure that supports chargers and designing rates for the energy that powers EVs. The utility role will become increasingly important as EV adoption increases: surpassing 1 million EVs on US roads in October 2018, the number could reach nearly 19 million by 2030. Through this report, M.J. Bradley & Associates distills information gathered from 12 utilities in a survey and follow-up interviews and explores various aspects of their utility EV programs and lessons learned.